Some office networks only allow traffic to domains they already know. If Tagbox isn't behaving as expected on your network, ask your IT team to allow the domains below - and if you'd like a hand, email us at hello@tagbox.io.
Domains to whitelist
- https://app.tagbox.io - the web app itself.
- https://api.tagbox.io - the service behind the app, and the API.
- https://cdn.tagbox.io - serves thumbnails, previews, and any assets you've embedded with CDN links.
- https://api-sync.tagbox.io - keeps Tagbox Desktop in sync.
- https://social.tagbox.io - sharing assets straight to social platforms.
- https://download-api.tagbox.io - downloads, including bulk and collection downloads.
- https://metabase.tagbox-internal.com - reporting and analytics services.
If whitelisting isn't an option
As an alternative solution, if you or your partners are having issues connecting, you can use our alternative link, https://www.tagbox-app.com, which can help in some cases instead of whitelisting URLs.
If you need further assistance, contact our support team at hello@tagbox.io.
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